![]() You can use the AD/LDAP Connections to synchronize Web Help Desk user information with the latest information on your Microsoft Exchange or LDAP server. AD/LDAP Connections can perform bulk data imports of AD and LDAP directories that speeds up the client setup process and greatly reduces manual input errors. ![]() Use the Active Directory/Lightweight Directory Access Protocol (AD/LDAP) Connections settings to discover and import client AD/LDAP information from the client’s Microsoft Exchange or LDAP server. Import Active Directory/LDAP directory connections
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